Outage in Teaching Strategies

Platform Performance Issue - Tadpoles

Resolved Minor
September 22, 2023 - Started about 2 years ago - Lasted 3 days
Official incident page

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Outage Details

Some users are experiencing issues with profiles in Tadpoles and the Family App. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
Components affected
Teaching Strategies Tadpoles
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/25/2023 02:11PM

This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

MONITORING about 2 years ago - at 09/22/2023 06:17PM

Tadpoles is now operating as expected and profiles have been restored. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.

INVESTIGATING about 2 years ago - at 09/22/2023 02:41PM

Some users are experiencing issues with profiles in Tadpoles and the Family App. We are currently investigating the root cause of the issue and will provide more information as soon as possible.

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