Outage in Teaching Strategies
Tadpoles Degraded Performance
Resolved MinorIncident Report
Realtime connections for the Tadpoles admin dashboard are intermittently failing due to a third party provider issue. This results in the dashboard not loading fully until the connection can be made. There is no impact to the mobile applications
Components affected
Teaching Strategies TadpolesNeed to monitor Teaching Strategies outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/05/2024 09:32PM
This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
MONITORING
almost 2 years ago - at 04/05/2024 04:03PM
We are continuing to monitor the resolution from our third-party provider. Tadpoles dashboard is now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues
MONITORING
almost 2 years ago - at 04/05/2024 07:05AM
Our third-party provider has provided a fix for the functionality affecting the Tadpoles Admin Dashboard. We are now monitoring the resolution.
IDENTIFIED
almost 2 years ago - at 04/04/2024 09:12PM
Realtime connections for the Tadpoles admin dashboard are intermittently failing due to a third party provider issue. This results in the dashboard not loading fully until the connection can be made. There is no impact to the mobile applications
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