Outage in Teaching Strategies
Platform Performance Issue - SmartTeach
Resolved MajorIncident Report
The SmartTeach platform is currently experiencing degraded performance. We are investigating the root cause of the issue and will provide more information as soon as possible.
Components affected
Teaching Strategies Library Area Teaching Strategies Teach Area Teaching Strategies Assess Area Teaching Strategies Develop Area Teaching Strategies Quorum Teaching Strategies The Hub Teaching Strategies Report Area Teaching Strategies Family Area Teaching Strategies Administration AreaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/21/2025 09:15PM
This incident has been resolved.
MONITORING
9 months ago - at 08/21/2025 07:47PM
Our upstream provider reports that the issue is resolved. We have confirmed that SmartTeach availability and performance is now fully restored. We are continuing to monitor closely.
IDENTIFIED
9 months ago - at 08/21/2025 07:21PM
Our upstream provider is continuing to work on the issue, they report that a fix is being implemented. We We will continue to provide updates as we receive them.
IDENTIFIED
9 months ago - at 08/21/2025 06:14PM
We have identified the issue as an upstream provider. We will continue to provide updates as we receive them.
INVESTIGATING
9 months ago - at 08/21/2025 05:32PM
The SmartTeach platform is currently experiencing degraded performance. We are investigating the root cause of the issue and will provide more information as soon as possible.
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