Outage in Teaching Strategies
Platform Status - SmartTeach Assess
Resolved MinorIncident Report
The Assess area of SmartTeach is experiencing issues and delays in data processing for a subset of customers. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/25/2025 05:23PM
This incident has been resolved and all child data is now up to date.
IDENTIFIED
6 months ago - at 11/25/2025 04:08PM
SmartTeach is experiencing delays in updates to child records. These changes may take longer to appear in other areas, including Assess, Finch, and Reports, but no data has been lost. We have identified the root cause and our team is working on a fix. We will continue to share updates as they become available.
INVESTIGATING
6 months ago - at 11/25/2025 03:36PM
The Assess area of SmartTeach is experiencing issues and delays in data processing for a subset of customers. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
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