Outage in Team Software EMEA

Servicetrac Syncing and Device Registration Issue

Resolved Minor
October 21, 2024 - Started about 1 year ago - Lasted 7 days

Incident Report

Dear Customer, We are aware of an issue registering and syncing to Servicetrac following the recent SSL Certificate update. Users with Android devices running OS version 9 or earlier may experience difficulties. Our Technical teams are investigating this, and we will share further updates as soon as there are significant developments. We apologise for the inconvenience this may be causing and appreciate your patience. Regards Support Team Phone: +44 (0) 370 626 0400 Email: support.emea@workwave.com
Components affected
Team Software EMEA Servicetrac

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