Outage in Team Software EMEA

Duplicate Data in Timegate

Resolved Minor

December 02, 2024 - Started 20 days ago - Lasted about 10 hours

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Outage Details

Dear Customer, We are aware of an issue with Timegate whereby records have been duplicated. This is affecting - * Duties that have been Auto Scheduled * Pay/Bill records Our Technical teams are working to resolve this as quickly as possible. We sincerely apologise for the disruption this has caused. If you would like to discuss this further please contact the Support Team who will be happy to assist you. Regards, Support Team Phone: +44 (0) 370 626 0400 Email: support.emea@workwave.com

Components affected

Team Software EMEA Tg Web

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