Outage in Team Software EMEA
Duplicate Data in Timegate
Resolved Minor
December 02, 2024 - Started over 1 year ago
- Lasted about 10 hours
Incident Report
Dear Customer,
We are aware of an issue with Timegate whereby records have been duplicated.
This is affecting -
* Duties that have been Auto Scheduled
* Pay/Bill records
Our Technical teams are working to resolve this as quickly as possible.
We sincerely apologise for the disruption this has caused. If you would like to discuss this further please contact the Support Team who will be happy to assist you.
Regards,
Support Team Phone: +44 (0) 370 626 0400 Email: support.emea@workwave.com
Components affected
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