Outage in Team Software EMEA

Unable to connect to PASS, PDC, Servicetrac and Timegate

Resolved Major

November 07, 2024 - Started about 1 year ago - Lasted about 2 hours

Incident Report

Dear Customer, We are aware of an issue with users being unable to connect to PASS. Our Technical teams are working to resolve the problem as quickly as possible. We will provide an update shortly. Thank you for your patience. Regards, Support Team Phone: +44 (0) 370 626 0400 Email: support.emea@workwave.com

Components affected

Team Software EMEA Tg Web Team Software EMEA PASS Team Software EMEA PDC Team Software EMEA Servicetrac

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Latest Team Software EMEA outages

Issues Booking ON/OFF on Timegate Mobile for some users - about 1 year ago

Platform Outage - about 1 year ago

International Clockin Numbers Not Connecting - about 1 year ago

Duplicate Data in Timegate - about 1 year ago

Unable to access Servicetrac - about 1 year ago

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