Outage in TeamSnap

Intermittent Access Issues

Resolved Major
April 30, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We’re currently investigating intermittent outages affecting go.teamsnap.com and the TeamSnap mobile apps. Some users may experience trouble logging in, accessing their teams, or loading key pages. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We’ll provide updates as soon as we have more information. We sincerely apologize for the disruption and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/30/2025 10:21PM

The intermittent outages affecting go.teamsnap.com and the TeamSnap mobile apps have been fully resolved. Services remained stable during our monitoring period, and no further issues have been observed.

Thank you for your patience while we worked to restore full functionality. If you continue to experience any problems, please don’t hesitate to reach out to our support team.

MONITORING 1 day ago - at 04/30/2025 10:05PM

The fix for the earlier intermittent outages on go.teamsnap.com and the TeamSnap mobile apps has been successful. We’ve monitored system performance and confirmed that services are now stable.

All systems are fully operational at this time.

Thank you again for your patience and understanding.

IDENTIFIED 1 day ago - at 04/30/2025 09:54PM

We’ve identified the root cause of the intermittent outages affecting go.teamsnap.com and the TeamSnap mobile apps and have implemented a fix.

At this time, functionality should begin returning to normal. We will continue to closely monitor system performance to ensure stability.

Thank you for your patience while we worked to resolve the issue.

INVESTIGATING 1 day ago - at 04/30/2025 09:37PM

We’re currently investigating intermittent outages affecting go.teamsnap.com and the TeamSnap mobile apps. Some users may experience trouble logging in, accessing their teams, or loading key pages.

Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We’ll provide updates as soon as we have more information.

We sincerely apologize for the disruption and appreciate your patience.

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