Outage in Technolutions
Intermittent availability of certain databases on LUNA
Resolved MinorIncident Report
Summary AI Generated
Databases on LUNA experienced intermittent availability for 3.6 hours due to a high availability service that initiated an unexpected failover and became stuck in a failover loop, potentially related to weekend database server upgrades. The Slate component was affected during this incident. The issue was resolved by temporarily disabling automatic failover while investigating the root cause, with manual failovers implemented as a protective measure.
Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/27/2026 09:15PM
There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.
MONITORING
4 days ago - at 04/27/2026 05:43PM
Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.
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