Outage in Technolutions
Issue affecting availability of certain databases
Resolved MajorIncident Report
Summary AI Generated
Technolutions experienced a 1.7-hour outage affecting the availability of certain databases used by their Slate service. The interruption was caused by a loss of quorum in the failover cluster, which was linked to periodic network issues following recent database infrastructure and operating system upgrades. The team resolved the immediate issue by bringing the databases back online and hardened the cluster configuration to prevent future unintended failovers.
We are investigating an issue that is affecting the availability of certain databases. We will provide updates as we have them.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 05/04/2026 06:53AM
The interruption in availability was caused by a loss of quorum in the failover cluster. We are continuing to investigate periodic network interruptions that have occurred following recent upgrades to the database infrastructure and operating systems. In the meantime, we have further hardened the cluster configuration to prevent unintended failovers and interruptions.
INVESTIGATING
12 days ago - at 05/04/2026 05:46AM
The affected databases are online and available again. We are continuing to investigate the cause of this interruption.
INVESTIGATING
12 days ago - at 05/04/2026 05:14AM
We are investigating an issue that is affecting the availability of certain databases. We will provide updates as we have them.
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