Outage in Tekmetric

AWS Incident impact

Resolved Major

October 20, 2025 - Started 4 months ago - Lasted about 12 hours
Official incident page

Incident Report

A recent AWS incident is causing delays with webhook delivery and one-way texting. We’re monitoring the issue and will share updates as services recover.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/20/2025 11:57PM

This incident has been resolved.

MONITORING 4 months ago - at 10/20/2025 03:36PM

Due to the ongoing AWS incident, reporting in Tekmetric is currently delayed. All records are being properly registered, but data will not be displayed in real time.

The ongoing AWS incident is also impacting our support and training software providers. As a result, customers may experience intermittent issues when trying to reach our Support Team or training materials.

MONITORING 4 months ago - at 10/20/2025 01:49PM

Ongoing AWS issues are causing performance degradation in Tekmetric.

MONITORING 4 months ago - at 10/20/2025 12:11PM

Webhook delivery and one-way texting are now operating normally. We’ll continue monitoring to ensure all systems remain stable and fully functional.

INVESTIGATING 4 months ago - at 10/20/2025 11:30AM

A recent AWS incident is causing delays with webhook delivery and one-way texting. We’re monitoring the issue and will share updates as services recover.

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