Outage in Telair
Unplanned Outage Notification 22/09/2026 13:03 AEST #OTT000000429000
Resolved MajorIncident Report
Our upstream provider, Opticomm, is aware of an unplanned network disruption impacting services in SNCV Sanctuary Cove. Our teams are aware and are investigating, with more information to be provided as soon as possible.
Disruption Start Time: 22/09/2026 13:03 AEST
Affected Location and Community: Sanctuary Cove, QLD
Impact of Disruption: Loss of Internet Services.
Estimated Service restoration date/time: 22/09/2026 15:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.
Components affected
Telair QLD - OpticommTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/22/2026 04:17AM
Our upstream provider, Opticomm, has implemented a resolution for the earlier network disruption impacting services in SNCV Sanctuary Cove. Services resumed normal operation as of 13:47 AEST
We are currently monitoring the situation to ensure continued stability. Please contact our support team if you continue to experience any issues.
INVESTIGATING
16 days ago - at 09/22/2026 03:23AM
Our upstream provider, Opticomm, is aware of an unplanned network disruption impacting services in SNCV Sanctuary Cove. Our teams are aware and are investigating, with more information to be provided as soon as possible.
Disruption Start Time: 22/09/2026 13:03 AEST
Affected Location and Community: Sanctuary Cove, QLD
Impact of Disruption: Loss of Internet Services.
Estimated Service restoration date/time: 22/09/2026 15:00 AEST
We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate.
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