Outage in Telerivet
Emails not being sent
Resolved Minor
February 14, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
Telerivet's servers are currently unable to send email due to an issue with our transactional email service provider.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/14/2023 11:12PM
Outgoing emails were delayed between 01:08 and 01:55 UTC due to a DNS change made by Telerivet's transactional email service provider (SendGrid), which was incompatible with a configuration setting on Telerivet's servers. This issue has been resolved by updating a configuration setting on Telerivet's servers.
MONITORING
over 2 years ago - at 02/14/2023 02:06AM
Telerivet has implemented a workaround and emails are being sent now.
IDENTIFIED
over 2 years ago - at 02/14/2023 01:35AM
Telerivet's servers are currently unable to send email due to an issue with our transactional email service provider.
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