Outage in Telerivet
Database connectivity issue
Resolved MajorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
Telerivet has not detected any further issues with database connectivity or data integrity, and has verified that no scheduled messages or other data were lost due to this issue.
The issue was caused by a corrupted database table storing scheduled messages and other scheduled events, which caused the database server to crash when triggering scheduled events. The corrupted database table has been repaired, and scheduled messages are being sent now. All Telerivet functionality should be working normally.
We are continuing to work on a fix for this issue.
The issue has been identified as a particular query causing Telerivet's database server to crash. Telerivet has disabled scheduled message functionality to avoid this issue and is continuing to investigate the issue.
We are continuing to investigate this issue.
Telerivet is currently investigating an issue with database connectivity.
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