Outage in Telesign

Operator Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101)

Resolved Minor
December 21, 2024 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

Start Time: 10:08 PM PST - 12/20/24 End Time: Ongoing We received notification that Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 00927154
Components affected
Telesign Operator Alerts

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/21/2024 11:13AM

Start Time: 10:08 PM PST - 12/20/24
End Time: 13:42 PM PST - 12/20/24

We received notification that the network issues previously reported by Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) have been resolved. Claro Comunicacion Celular S.A (Comcel S.A) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00927154

INVESTIGATING 10 months ago - at 12/21/2024 06:11AM

Start Time: 10:08 PM PST - 12/20/24
End Time: Ongoing

We received notification that Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00927154

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