Outage in Telesign

Operator Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101)

Resolved Minor
December 21, 2024 - Started about 19 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Start Time: 10:08 PM PST - 12/20/24 End Time: Ongoing We received notification that Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 00927154
Components affected
Telesign Operator Alerts
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 12/21/2024 11:13AM

Start Time: 10:08 PM PST - 12/20/24
End Time: 13:42 PM PST - 12/20/24

We received notification that the network issues previously reported by Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) have been resolved. Claro Comunicacion Celular S.A (Comcel S.A) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 00927154

INVESTIGATING about 19 hours ago - at 12/21/2024 06:11AM

Start Time: 10:08 PM PST - 12/20/24
End Time: Ongoing

We received notification that Claro Comunicacion Celular S.A (Comcel S.A) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 00927154

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