Outage in Telesign

Phone ID Sim Swap Service Alert - USA

Resolved Minor
March 14, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Date: 03/13/25 Start Time: 17:15 PST End Time: Ongoing We received notification from our partner that Phone ID Sim Swap is currently having issues in the USA, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at support@telesign.com.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 05:59AM

Date: 03/03/2025
Start Time: 17:15 PDT
End Time: 21:14 PDT

We received notification from our partner that Phone ID Sim Swap issue previously noticed in United States has been resolved. You should no longer experience delays as all services are back to functioning properly.

IDENTIFIED about 2 months ago - at 03/14/2025 01:49AM

Date: 03/13/25
Start Time: 17:15 PST
End Time: Ongoing

We received notification from our partner that Phone ID Sim Swap is currently having issues in the USA, which may cause some delays. We will inform you once there is a resolution.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

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