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Outage in Telesign

Operator Alert - Germany (DE) - Lebara (Group 3G) (262/14)

Resolved Minor
April 28, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telesign experienced SMS delivery delays for customers using the Lebara (Group 3G) network in Germany due to network issues with the operator. The incident affected SMS message delivery times for end users on this specific German mobile network. The network issues were resolved after approximately 2.1 hours, restoring normal SMS delivery functionality.

Start Time: 09:24 AM PST - 04/28/26 End Time: Ongoing We received notification that Lebara (Group 3G) (262/14) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163602

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 04/28/2026 06:32PM

Start Time: 11:00 AM PST - 04/28/26
End Time: 09:24 AM PST - 04/28/26

We received notification that the network issues previously reported by Lebara (Group 3G) (262/14) from Germany (DE) have been resolved. Lebara (Group 3G) (262/14) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

SF 01163602

INVESTIGATING 1 day ago - at 04/28/2026 04:27PM

Start Time: 09:24 AM PST - 04/28/26
End Time: Ongoing

We received notification that Lebara (Group 3G) (262/14) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

SF 01163602

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