Outage in Telesign
PID Contact Match, Number Deact, Sub Status and Sim Swap addon downtime
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a 14-minute outage affecting four Phone ID addon products: Contact Match, Number Deact, Sub Status, and Sim Swap services from 7:40 AM to 7:50 AM PDT. The downtime was anticipated and communicated to customers in advance. All affected services were restored and the issue was fully resolved by 7:50 AM PDT.
Dear Customers,
Please note that we are expecting a downtime in PID Contact Match, Number Deact, Sub Status and Sim Swap addon products, we will inform you when it is resolved.
Thank you for your patience and apologies for any inconvenience.
Start Time: 07:40 AM PDT
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/11/2026 02:52PM
Date: 05/11/26
Start Time: 07:40 AM PDT
End Time: 07:50 AM PDT
We received notification that the issue with the Phone ID Contact Match, Number Deact, Sub Status and Sim Swap addon products is now resolved.
Thank you for your patience
INVESTIGATING
1 day ago - at 05/11/2026 02:39PM
Dear Customers,
Please note that we are expecting a downtime in PID Contact Match, Number Deact, Sub Status and Sim Swap addon products, we will inform you when it is resolved.
Thank you for your patience and apologies for any inconvenience.
Start Time: 07:40 AM PDT
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