Outage in Telesign
Contact and Subscriber status Service Alert - Brazil
Resolved MajorIncident Report
Summary AI Generated
Telesign's Contact and Subscriber status service experienced issues in Brazil from 12:38 UTC to 21:10 UTC on June 3rd, 2026, causing delays for users in that region. The problem was identified as originating from a partner service and lasted approximately 7.7 hours. The issue was resolved and all services returned to normal functioning by 21:10 UTC.
Date: 06/03/2026
Start Time: 12:38 UTC
End Time: Ongoing
We received notification from our partner that Contact and Subscriber status is currently having issues in Brazil, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/03/2026 09:21PM
Date: 06/03/2026
Start Time: 12:38 UTC
End Time: 21:10 UTC
We received notification from our partner that the issue previously noticed in Brazil has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
IDENTIFIED
5 days ago - at 06/03/2026 01:39PM
Date: 06/03/2026
Start Time: 12:38 UTC
End Time: Ongoing
We received notification from our partner that Contact and Subscriber status is currently having issues in Brazil, which may cause some delays. We will inform you once there is a resolution.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
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