Outage in Telesign
Possible Delays
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced intermittent disruptions and network degradation on September 7, 2026, causing delivery delays on their platform, specifically affecting the Verify API product. The incident lasted approximately 21 minutes, from 3:30 PM to 3:51 PM PDT. The service was resolved, with the network operations team continuing to investigate the root cause of the degradation.
Dear Customers and Partners,
We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 09/07/2026 11:40PM
Dear Customers and Partners,
The service disruption for our Verify API product has now been resolved.
Date: 09/07/2026
Start Time: 03:30 PM PDT
End Time: 03:51 PM PDT
Our network operations team is still investigating the network degradation that caused the delivery delay. We will provide additional information once we have completed the investigation.
We sincerely apologize for the inconvenience this may have caused you. If you have any questions, please contact us at support@telesign.com.
INVESTIGATING
about 21 hours ago - at 09/07/2026 10:58PM
Dear Customers and Partners,
We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery.
Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings.
If you have any questions, please contact us at support@telesign.com.
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