Outage in Telesign
Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/20/26
Resolved MinorIncident Report
Summary AI Generated
Telesign experienced a quality degradation affecting SMS delivery to Etisalat (424/02) subscribers in the United Arab Emirates, beginning at 12:57 PM PDT on October 20, 2026. The incident caused delays in SMS message delivery for Etisalat end users and lasted approximately 2 hours and 13 minutes. Network issues were resolved by 3:10 PM PDT, with all services restored to normal operation.
Start Time: 12:57 PM PDT - 10/20/26
End Time: Ongoing
We are currently observing a quality degradation towards Etisalat (424/02) in United Arab Emirates (AE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01257130
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/20/2026 11:11PM
Start Time: 12:57 PM PDT - 10/20/26
End Time: 15:10 PM PDT - 10/20/26
Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01257130
INVESTIGATING
about 16 hours ago - at 10/20/2026 08:02PM
Start Time: 12:57 PM PDT - 10/20/26
End Time: Ongoing
We are currently observing a quality degradation towards Etisalat (424/02) in United Arab Emirates (AE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01257130
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