Outage in Telesign
Operator Alert - Colombia (CO) - Partners Telecom Colombia SAS (WOM) (732/360)
Resolved MajorIncident Report
Summary AI Generated
Telesign experienced a major SMS delivery degradation affecting Partners Telecom Colombia SAS (WOM) subscribers in Colombia, lasting approximately 3 hours from 12:04 AM to 3:02 AM PST on October 24, 2026. The incident caused delays in SMS message delivery to WOM end users. Full service was restored by 3:02 AM PST with all systems returning to normal operation.
Start Time: 00:04 AM PST - 10/24/2026
End Time: Ongoing
We are currently observing a quality degradation towards Partners Telecom Colombia SAS (WOM) (732/360) in Colombia (CO), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01259177
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/24/2026 10:25AM
Start Time: 00:04 AM PST - 10/24/2026
End Time: 03:02 AM PST - 10/24/2026
Network issues previously reported for Partners Telecom Colombia SAS (WOM) (732/360) from Colombia (CO) have been resolved. Partners Telecom Colombia SAS (WOM) (732/360) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
SF 01259177
INVESTIGATING
about 8 hours ago - at 10/24/2026 07:11AM
Start Time: 00:04 AM PST - 10/24/2026
End Time: Ongoing
We are currently observing a quality degradation towards Partners Telecom Colombia SAS (WOM) (732/360) in Colombia (CO), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution.
SF 01259177
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