Outage in Telna

eSIM Platform Vendor Service Degradation

Resolved Minor

January 06, 2026 - Started 13 days ago - Lasted about 4 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are observing a service degradation with the eSIM Platform vendor. Service Impact: Customers may encounter issues with activating eSIM. The vendor's engineering team is working to resolve it as soon as possible. We are constantly checking with them and monitoring the performance. We will keep you updated. Regards, Telna Support

Components affected

Telna Cronus for Wholesale Telna Cronus API

Need to monitor Telna outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 01/06/2026 01:27PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that this issue has been resolved.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING 13 days ago - at 01/06/2026 09:40AM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description:
We are observing a service degradation with the eSIM Platform vendor.

Service Impact:
Customers may encounter issues with activating eSIM.
The vendor's engineering team is working to resolve it as soon as possible.

We are constantly checking with them and monitoring the performance.
We will keep you updated.

Regards,
Telna Support

Latest Telna outages

Service Degradation on IMSI 19 - 21 days ago

4G Data Service Degradation on IMSI 10 - 24 days ago

4G Data Service Degradation on IMSI 10 - 25 days ago

eSIM Platform Vendor Service Degradation - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook