Hello,
This is to update you regarding the following incident:
Incident Status: Resolved
Description: This is to update you that this issue has been resolved.
We are closely monitoring the services and will provide updates if necessary.
Regards,
Telna Support
Hello,
This is to update you regarding the following incident:
Incident Status: Investigating
Description:
We are observing a service degradation with the eSIM Platform vendor.
Service Impact:
Customers may encounter issues with activating eSIM.
The vendor's engineering team is working to resolve it as soon as possible.
We are constantly checking with them and monitoring the performance.
We will keep you updated.
Regards,
Telna Support
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