Outage in Telna

eSIM Platform Vendor Service Degradation

Resolved Minor

January 06, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are observing a service degradation with the eSIM Platform vendor. Service Impact: Customers may encounter issues with activating eSIM. The vendor's engineering team is working to resolve it as soon as possible. We are constantly checking with them and monitoring the performance. We will keep you updated. Regards, Telna Support

Components affected

Telna Cronus for Wholesale Telna Cronus API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/06/2026 01:27PM

Hello,

This is to update you regarding the following incident:

Incident Status: Resolved

Description: This is to update you that this issue has been resolved.

We are closely monitoring the services and will provide updates if necessary.

Regards,
Telna Support

INVESTIGATING about 1 month ago - at 01/06/2026 09:40AM

Hello,

This is to update you regarding the following incident:

Incident Status: Investigating

Description:
We are observing a service degradation with the eSIM Platform vendor.

Service Impact:
Customers may encounter issues with activating eSIM.
The vendor's engineering team is working to resolve it as soon as possible.

We are constantly checking with them and monitoring the performance.
We will keep you updated.

Regards,
Telna Support

Latest Telna outages

Service Degradation with API - 5 days ago

Service Degradation on IMSI 19 - about 2 months ago

4G Data Service Degradation on IMSI 10 - about 2 months ago

eSIM Platform Vendor Service Degradation - 2 months ago

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