Outage in Telnyx

Dropped calls for calls anchored in Chicago

Resolved Minor
October 15, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Need to monitor Telnyx outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Telnyx, and never miss an outage again.
Start Free Trial

Outage Details

We have identified network issues that may contribute to audio issues for calls anchored in Chicago. The issue began to occur at 12:43UTC and was seen to subside at 12:58UTC. We continue to monitor and investigate.
Components affected
Telnyx US Telnyx Chicago, IL
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/15/2024 04:40PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/15/2024 02:39PM

We are now monitoring improved results as of 14:34UTC.

INVESTIGATING about 2 months ago - at 10/15/2024 02:30PM

The previously identified network issues have been found to contribute to call drops with 503 rather than call audio issues. The affected time frames observed are:

12:43-12:58UTC
13:50-14:00UTC
14:07UTC - Ongoing

We are investigating and will provide further updates via the status page.

MONITORING about 2 months ago - at 10/15/2024 01:32PM

We have identified network issues that may contribute to audio issues for calls anchored in Chicago. The issue began to occur at 12:43UTC and was seen to subside at 12:58UTC. We continue to monitor and investigate.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3276 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime