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This incident has been resolved.
We are now monitoring improved results as of 14:34UTC.
The previously identified network issues have been found to contribute to call drops with 503 rather than call audio issues. The affected time frames observed are:
12:43-12:58UTC
13:50-14:00UTC
14:07UTC - Ongoing
We are investigating and will provide further updates via the status page.
We have identified network issues that may contribute to audio issues for calls anchored in Chicago. The issue began to occur at 12:43UTC and was seen to subside at 12:58UTC. We continue to monitor and investigate.
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