Outage in Telnyx

No Audio or One Way Audio on some calls from T-Mobile.

Resolved Minor
February 24, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

A fix was implemented Feb 24 20:00 UTC. Our test calls have since been successful and we have not been able to replicate the issue anymore. This only affected some calls sent to our US sites when the sip connection was set to Latency.
Components affected
Telnyx US
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/24/2025 11:34PM

An investigation saw the issue start on Feb 14.

A fix was implemented Feb 24 18:00 UTC.

Our test calls have since been successful and we have not been able to replicate the issue anymore. This only affected some calls originating from T-Mobile sent to our US sites when the sip connection was set to Latency.

We've confirmed the issue has been completely resolved.

MONITORING about 1 month ago - at 02/24/2025 08:28PM

A fix was implemented Feb 24 20:00 UTC. Our test calls have since been successful and we have not been able to replicate the issue anymore. This only affected some calls sent to our US sites when the sip connection was set to Latency.

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