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An investigation saw the issue start on Feb 14.
A fix was implemented Feb 24 18:00 UTC.
Our test calls have since been successful and we have not been able to replicate the issue anymore. This only affected some calls originating from T-Mobile sent to our US sites when the sip connection was set to Latency.
We've confirmed the issue has been completely resolved.
A fix was implemented Feb 24 20:00 UTC. Our test calls have since been successful and we have not been able to replicate the issue anymore. This only affected some calls sent to our US sites when the sip connection was set to Latency.
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