Outage in Telnyx

Data Connectivity Issues When Roaming via IMSI1

Resolved Minor
May 30, 2025 - Started 27 days ago - Lasted 7 days
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Telnyx Wireless Core
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 06/06/2025 02:05PM

This incident has been resolved.

MONITORING 26 days ago - at 05/30/2025 09:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 05/30/2025 07:54PM

We have identified that the data connectivity issue is isolated to the Telus network in Canada when roaming via IMSI1.

Recommended Action:
Users are advised to manually switch their devices to an alternative available network, such as Bell, Rogers, or SaskTel, where data services are working as expected.

INVESTIGATING 27 days ago - at 05/30/2025 04:25PM

We are currently investigating this issue.

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