Outage in Telnyx
Data Connectivity Issues When Roaming via IMSI1
Minor
May 30, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We are currently investigating this issue.
Components affected
Telnyx Wireless CoreLatest Updates ( sorted recent to last )
MONITORING
1 day ago - at 05/30/2025 09:16PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/30/2025 07:54PM
We have identified that the data connectivity issue is isolated to the Telus network in Canada when roaming via IMSI1.
Recommended Action:
Users are advised to manually switch their devices to an alternative available network, such as Bell, Rogers, or SaskTel, where data services are working as expected.
INVESTIGATING
1 day ago - at 05/30/2025 04:25PM
We are currently investigating this issue.
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