Outage in Telnyx

Audio issues on calls when using Noise Suppression.

Minor
September 09, 2025 - Started 3 days ago
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Telnyx London, UK Telnyx Amsterdam, Netherlands Telnyx Frankfurt, Germany Telnyx Toronto, Canada Telnyx Chicago, IL Telnyx San Jose, CA Telnyx Ashburn, VA Telnyx Sydney, Australia
Latest Updates ( sorted recent to last )
IDENTIFIED 3 days ago - at 09/09/2025 09:50PM

Our team is working on resolving the issue. In the meantime if you are facing call audio issues and you have enabled noise suppression in the Telnyx Portal, please disable the noise suppression option.

INVESTIGATING 3 days ago - at 09/09/2025 09:47PM

We are currently investigating this issue.

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