Outage in Telnyx

CNAM issues on calls.

Resolved Minor
October 04, 2025 - Started about 1 month ago - Lasted 16 days
Official incident page

Incident Report

The implemented fix for the CNAM service is producing some timeouts which results on not all calls having the proper CNAM populated. Our team is looking at alternative solutions that can provide a better fix for the problem.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/20/2025 09:16PM

This incident has been resolved.

MONITORING 27 days ago - at 10/17/2025 11:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/04/2025 10:38PM

The implemented fix for the CNAM service is producing some timeouts which results on not all calls having the proper CNAM populated. Our team is looking at alternative solutions that can provide a better fix for the problem.

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