Outage in Telnyx

Issues with live chat functionality on Mission Control Portal

Resolved Minor
October 20, 2025 - Started 2 days ago - Lasted about 24 hours
Official incident page

Incident Report

Our live chat service provider is currently experiencing issues at this time, leading to increased agent response times over portal chat. In the mean-time, please submit queries via email to support@telnyx.com for assistance. They are investigating this issue, and we thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 10/21/2025 08:10AM

This incident has been resolved.

INVESTIGATING 2 days ago - at 10/20/2025 08:15AM

Our live chat service provider is currently experiencing issues at this time, leading to increased agent response times over portal chat.

In the mean-time, please submit queries via email to support@telnyx.com for assistance.

They are investigating this issue, and we thank you for your patience.

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