Outage in Telnyx

Outbound calls failing with code 403 No Rates Found TM1

Major

January 22, 2026 - Started about 17 hours ago
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Telnyx Australia

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Latest Updates ( sorted recent to last )

MONITORING about 17 hours ago - at 01/22/2026 09:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 17 hours ago - at 01/22/2026 09:41PM

We see an increase of errors starting today at 2pm UTC with code "SIP/2.0 403 No Rates Found TM1" for our Sydney anchorsite and we’re working on a fix

INVESTIGATING about 17 hours ago - at 01/22/2026 09:33PM

We are currently investigating this issue.

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