Outage in Telnyx
10DLC Assignments Failing and Some Messages Failing with 40010
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 02/04/2026 07:44PM
Downstream partner issue with syncing 10DLC data is resolved. Number assignment to 10DLC campaigns and message sending from fully 10DLC registered numbers is operational.
IDENTIFIED
5 days ago - at 02/03/2026 11:16PM
Our downstream partner has identified an issue syncing the latest 10DLC registration data on their platform. As a result, in addition to a subset of 10DLC assignments failing, a small subset of messages are failing with a 40010 (Unregistered 10DLC Message) error despite successful registration of the sender. Our downstream partner is implementing a fix.
INVESTIGATING
6 days ago - at 02/02/2026 05:16PM
We are noticing a slight increase in errors causing 10DLC phone number assignment failures related to our downstream partner. We are currently investigating with our partner.
INVESTIGATING
6 days ago - at 02/02/2026 04:43PM
We are currently investigating this issue.
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