Outage in Telnyx

Broken latency anchorsite routing

Resolved Major

February 08, 2026 - Started 26 days ago - Lasted 9 days
Official incident page

Incident Report

We are currently investigating this issue. For now to fix the issue, there are two options 1. https://sip.telnyx.com/ : Whitelist the ips mentioned here. 2. Change the Anchorsite to any preferred US region in the the SIP trunk settings.

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 02/18/2026 01:05AM

This incident has been resolved.

MONITORING 17 days ago - at 02/17/2026 03:19PM

This incident is currently in a monitoring state, our telephony teams have not detected any issues past 21:20 UTC on Feb 16th.

INVESTIGATING 18 days ago - at 02/16/2026 08:36PM

We are currently investigating this issue.

MONITORING 18 days ago - at 02/16/2026 08:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 02/16/2026 07:28PM

We are currently investigating this issue.

MONITORING 19 days ago - at 02/15/2026 08:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 02/08/2026 09:57PM

We are currently investigating this issue.
For now to fix the issue, there are two options
1. https://sip.telnyx.com/ : Whitelist the ips mentioned here.
2. Change the Anchorsite to any preferred US region in the the SIP trunk settings.

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