Outage in Telnyx

Telnyx API Availability Issues

Resolved Major

February 23, 2026 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

Telnyx experienced a 12.2-hour major incident caused by a networking issue that impacted API gateway traffic, resulting in high latency for outbound message sending and MMS sending failures. The networking problem affected multiple API endpoints including api.telnyx.com and api.telnyx.eu, preventing users from reliably sending messages through the platform. The incident was resolved after engineers identified the root cause, implemented fixes to restore traffic flow to the API gateways, and confirmed full functionality across all impacted sites.

We are currently investigating this issue with latency over our API when sending outbound messages. We're also investigating failures with MMS sending.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/24/2026 03:45AM

This incident has been resolved.

MONITORING about 1 month ago - at 02/23/2026 04:10PM

We believe all sites should be reachable now. We will continue to monitor the results.

IDENTIFIED about 1 month ago - at 02/23/2026 04:07PM

We believe api.telnyx.eu should be reachable now.

IDENTIFIED about 1 month ago - at 02/23/2026 04:04PM

We have identified a networking issue impacting traffic reaching the Telnyx API gateways.

The root cause has been identified, and a fix is currently being implemented.

Traffic to api.telnyx.com is showing signs of recovery and resolution.

We are actively working to restore full functionality across all other impacted sites.

INVESTIGATING about 1 month ago - at 02/23/2026 03:57PM

We are currently investigating this issue.

INVESTIGATING about 1 month ago - at 02/23/2026 03:53PM

We are currently investigating this issue.

MONITORING about 1 month ago - at 02/23/2026 03:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 02/23/2026 03:38PM

We are currently investigating this issue with latency over our API when sending outbound messages.

We're also investigating failures with MMS sending.

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