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Outage in Telnyx

10DLC Messaging - Elevated rate of 40011's

Resolved Minor
February 24, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Telnyx experienced an elevated rate of API rejections (error code 40011) affecting outbound 10DLC messaging services. The issue caused API requests for sending 10DLC messages to be rejected at higher than normal rates. The problem was resolved after 1.2 hours when a fix was implemented and monitoring confirmed the resolution.

We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 02/24/2026 08:06PM

This incident has been resolved.

MONITORING 5 days ago - at 02/24/2026 07:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 02/24/2026 06:58PM

We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.

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