Outage in Telnyx
zai-org/GLM-5 model unavailable
Resolved MajorIncident Report
Summary AI Generated
The zai-org/GLM-5 model became unavailable for inference requests starting around 08:50 UTC due to an issue with the underlying cluster, affecting all regions (East, Central, and West). Customers were advised to use Kimi K2.5 as an alternative during the outage. The incident was resolved after 12.2 hours with a fix implemented and monitoring confirmed normal operations.
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/12/2026 10:45PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/12/2026 01:46PM
A fix has been implemented and we are monitoring the results to make sure all is working as expected
INVESTIGATING
about 2 months ago - at 03/12/2026 10:36AM
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
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