Outage in Telnyx

Wireless Roaming - Diameter Connectivity Degradation

Resolved Major

March 15, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Telnyx experienced a major wireless roaming connectivity issue that fully impacted roaming services across Europe, Canada, Latin America, and Asia for IMSI1, IMSI2, and IMSI3 subscribers, while IMSI5 subscribers retained only partial service in the US. The incident lasted 1.7 hours and was resolved after the team identified the diameter connectivity degradation issue and implemented a fix.

We are currently investigating this issue.

Components affected

Telnyx Wireless Core

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/15/2026 03:42PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/15/2026 03:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/15/2026 03:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/15/2026 02:10PM

We are currently investigating this issue.

Roaming services are fully impacted across Europe, Canada, Latin America, and Asia, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 retains partial service in the US only.

INVESTIGATING about 2 months ago - at 03/15/2026 02:09PM

We are currently investigating this issue.

European roaming services are fully impacted, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 in the US is experiencing intermittent failures.

INVESTIGATING about 2 months ago - at 03/15/2026 02:00PM

We are currently investigating this issue.

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