Outage in Telnyx
Wireless SIM Provisioning Delays
Resolved MinorIncident Report
Summary AI Generated
Telnyx experienced intermittent failures affecting eSIM purchases and SIM card network registration for new provisioning operations, while existing active SIM cards and data sessions remained unaffected. The engineering team implemented a fix and monitored the recovery of eSIM purchases and SIM registration services. The incident was fully resolved after approximately 5 days of duration.
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/24/2026 01:29PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/19/2026 03:25PM
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
INVESTIGATING
about 2 months ago - at 03/19/2026 02:01PM
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
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