Outage in Telnyx
Telnyx's Support AI Assistant (TAIA) - currently unavailable
Resolved Major
September 22, 2026 - Started about 23 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Telnyx's AI Support Assistant (TAIA) was unavailable for approximately 1 hour, causing errors for customers attempting to interact via chat or email. Engineers identified the root cause and worked to restore the service. The incident was resolved and service was restored, with engineers continuing to monitor.
Customers interacting with our AI Assistant widget through chat or email may observe errors at this time, engineering teams are working to restore the service.
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Latest Updates ( sorted recent to last )
MONITORING
about 22 hours ago - at 09/22/2026 08:59AM
Engineers have restored service and continue to monitor.
IDENTIFIED
about 23 hours ago - at 09/22/2026 08:36AM
Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.
INVESTIGATING
about 23 hours ago - at 09/22/2026 08:19AM
Customers interacting with our AI Assistant widget through chat or email may observe errors at this time, engineering teams are working to restore the service.
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