Outage in Telnyx
Elevated MMS Failures for 10DLC 501(c)(3) Campaigns
Minor
September 22, 2026 - Started about 9 hours ago
Incident Report
We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.
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INVESTIGATING
about 9 hours ago - at 09/22/2026 10:13PM
We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.
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