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Outage in Telnyx

New eSIM provisioning error

Resolved Minor
October 10, 2026 - Started 1 day ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Telnyx experienced a 2.1-hour incident where newly purchased eSIMs failed to provision correctly. The root cause was identified, and the team worked to resolve it. The issue was limited in scope, affecting only new eSIM purchases during the incident window.

Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 10/10/2026 02:03PM

We have identified root cause of this issue, and we are working on solving this

INVESTIGATING 1 day ago - at 10/10/2026 01:15PM

Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.

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