Outage in TelSmart
Intermittent mobile call drops after 15 minutes
Minor
October 02, 2026 - Started 5 days ago
Incident Report
We are aware of an issue affecting some mobile users where calls may disconnect after approximately 15 minutes. This issue is not affecting all users.The root cause has been identified at our mobile carrier level. We are actively working with our carrier partner to resolve this as quickly as possible.We will post updates here as we have more information. We apologize for the inconvenience.
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IDENTIFIED
5 days ago - at 10/02/2026 04:50PM
We are aware of an issue affecting some mobile users where calls may disconnect after approximately 15 minutes. This issue is not affecting all users.The root cause has been identified at our mobile carrier level. We are actively working with our carrier partner to resolve this as quickly as possible.We will post updates here as we have more information. We apologize for the inconvenience.
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