Check if TelSmart is down, recent outages, user-reported issues, and outages map.
TelSmart is working normally
Last checked from TelSmart's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents since started monitoring TelSmart status in January 2025. We collect data from 4480+ services, and normalize the data to give you a clear picture of the impact of the outage.
23 days ago · lasted 7 days
We’re aware of an issue with the ringback tone on mobile calls. Our engineers are actively working on resolving this as quickly as possible. Calls are still going through, but the tone you normally hear before the other party picks up may not play...
24 days ago · lasted about 1 hour
We are continuing to work on a fix for this incident.
3 months ago · lasted 1 day
We would like to inform you that we are currently experiencing an issue with the text-to-speech feature in the MyTelSmart callflow builder, specifically when using the **female voice “Dena”** for **longer texts**.To ensure optimal performance and ...
We've tracked and collected 7 incidents since started monitoring TelSmart status
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TelSmart isn't down. You can check TelSmart status and incident details on the top of the page. IsDown continuously monitors TelSmart official status page every few minutes. In the last 24 hours, there were 0 outages reported.
TelSmart is currently operational. You can check TelSmart status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of TelSmart being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the TelSmart official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
TelSmart last outage was on August 28, 2025 with the title "Ringbacktone on mobile calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor TelSmart and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor TelSmart with maximum flexibility
IsDown monitors TelSmart for major outages. A major outage is when TelSmart experiences a critical issue that severely affects one or more services/regions. When TelSmart marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors TelSmart status page for minor outages. A minor outage is when TelSmart experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in TelSmart status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors TelSmart and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
TelSmart and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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