Outage in Templafy

Service degradation - Web Add-ins login ends up in error page

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue. If you experience the issue, you can close Templafy task pane and reopen to be able using Templafy.
Components affected
Templafy Library & Dynamics Templafy Email Signature
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/01/2024 02:46PM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

MONITORING about 2 months ago - at 11/01/2024 02:04PM

The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.

IDENTIFIED about 2 months ago - at 11/01/2024 01:25PM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

INVESTIGATING about 2 months ago - at 11/01/2024 12:38PM

We are currently investigating the issue.

If you experience the issue, you can close Templafy task pane and reopen to be able using Templafy.

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