Outage in Templafy

Update presentation is not working for any PowerPoint presentation

Resolved Major

March 09, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Templafy Library & Dynamics

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/09/2026 11:12AM

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

IDENTIFIED 7 days ago - at 03/09/2026 09:43AM

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

INVESTIGATING 8 days ago - at 03/09/2026 08:54AM

We are currently investigating this issue.

Latest Templafy outages

Service degradation - Unable to create documents - 6 days ago

Assets are not visible in new experience West Europe (Production 0) - 13 days ago

Library insight admin area not rendering - 21 days ago

Service degradation - Failure to request Public API (Production 0) - 24 days ago

Service degradation - Admins may experience issues when loading Library Insights - 26 days ago

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