Outage in Templafy
Document creation services 1.1 connector is not generating documents
Major
April 01, 2026 - Started about 7 hours ago
Official incident page
Official incident page
Incident Report
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 04/01/2026 03:35PM
The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
IDENTIFIED
about 4 hours ago - at 04/01/2026 12:39PM
The engineers have identified the root cause and are working towards a fix.
IDENTIFIED
about 7 hours ago - at 04/01/2026 09:20AM
We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Latest Templafy outages
Service degradation - Unable to create documents - 22 days ago
Library insight admin area not rendering - about 1 month ago
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