Outage in Tempo

Outage in US and EU

Resolved Major

April 11, 2025 - Started 8 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an ongoing incident in our US and EU clusters.

Components affected

Tempo Planner Tempo Cost Tracker Tempo JIRA Tempo for Slack Tempo Timesheets

Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 04/12/2025 12:18AM

This incident has been resolved.

MONITORING 8 days ago - at 04/12/2025 12:01AM

A fix has been implemented and we are monitoring the results. All systems should be healthy by now.

IDENTIFIED 8 days ago - at 04/11/2025 11:35PM

A fix has been rolled out to our EU environments.

IDENTIFIED 8 days ago - at 04/11/2025 11:20PM

We have identified the issue that caused the outage. A fix is being implemented.

INVESTIGATING 8 days ago - at 04/11/2025 08:44PM

We are currently investigating an ongoing incident in our US and EU clusters.

Latest Tempo outages

Slow data sync with Jira - 5 days ago

EU cluster experiencing a high volume of data processing that impacts Tempo access - 17 days ago

Production incident (US) - about 1 month ago

Production incident - 3 months ago

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