Outage in Tempo

Widespread issues due to ongoing provider outage

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We're experiencing widespread issues due to an ongoing provider outage

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 08:56AM

AWS have resolved the incident on their end, and Atlassian reported that they are not seeing problems in their systems anymore.

MONITORING about 2 months ago - at 10/20/2025 08:01PM

Our cloud provider AWS is continuing to recover from the outage earlier today, but we are still experiencing degraded performance because of this. Atlassian are also affected because of this outage. No ETA has been provided yet by the cloud provider and we continue to monitor the situation.

MONITORING about 2 months ago - at 10/20/2025 09:40AM

AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.

IDENTIFIED about 2 months ago - at 10/20/2025 09:13AM

We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.

INVESTIGATING about 2 months ago - at 10/20/2025 08:44AM

We're experiencing widespread issues due to an ongoing provider outage

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