Outage in Tempo
Tempo custom fields not displaying on Jira issues
Resolved MinorIncident Report
We are currently investigating an issue where the Tempo Account and Tempo Team fields may not appear when editing issues in Jira. The fields are still visible in the `Create Issue` screen but disappear in the issue side panel when editing.
Our team is working with Atlassian to determine the root cause. In the meantime, you may be unable to update these fields when editing issues.
We will provide updates as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/09/2025 10:15AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 09/08/2025 02:33PM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 09/08/2025 02:32PM
We are currently investigating an issue where the Tempo Account and Tempo Team fields may not appear when editing issues in Jira. The fields are still visible in the `Create Issue` screen but disappear in the issue side panel when editing.
Our team is working with Atlassian to determine the root cause. In the meantime, you may be unable to update these fields when editing issues.
We will provide updates as soon as more information is available.
Latest Tempo outages
Forge Migration Update - 26 days ago
Data Processing Delays - Reporting Tools Affected - about 2 months ago
Elevated API Errors - 2 months ago
Degraded performance - 4 months ago
Service disruptions in the EU region - 6 months ago
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