Outage in Tempo

production US region partial outage

Resolved Minor
August 22, 2025 - Started about 2 months ago - Lasted 3 days
Official incident page

Incident Report

We have identified underlying issues resulting a partial outage out the Tempo application. API endpoints remain opporational. We are continuing to work on resolving issues and will post updates as we make progress.
Components affected
Tempo Timesheets Tempo Planner Tempo Cost Tracker Tempo JIRA Tempo for Slack Tempo for Jira Cloud Help Center
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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/25/2025 11:15AM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 08/22/2025 05:21AM

We have a more permanent solution to the underlying issues, but will continue monitoring production services in the US region.

IDENTIFIED about 2 months ago - at 08/22/2025 03:50AM

A temporary fix has been implemented. We continueto work on a permanent fix to the underlying issues.

INVESTIGATING about 2 months ago - at 08/22/2025 02:52AM

We have identified underlying issues resulting a partial outage out the Tempo application. API endpoints remain opporational.
We are continuing to work on resolving issues and will post updates as we make progress.

Latest Tempo outages

Service disruptions in the EU region - 3 days ago
Partial Data Access Outage in the US region - 12 days ago
Tempo custom fields not displaying on Jira issues - about 1 month ago
Missing Tempo panel on Jira issue view - 4 months ago
Increase latency with integrations - 4 months ago

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