Outage in Tempo
Missing Tempo panel on Jira issue view
Resolved Minor
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Outage Details
We have reports from customers that are missing the Tempo panel on the Jira issue view. We are investigating the issue.
Components affected
Tempo TimesheetsLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/16/2025 10:04AM
This incident has been resolved.
MONITORING
about 2 months ago - at 06/13/2025 11:19AM
A new version (v1.3.22-AC) is now rolling out that resolves the issues when logging time via the Tempo panel and restores functionality for the “W” shortcut to open the Log Time dialog.
To check for updates, go to Jira Administration → Apps → Manage Apps, then expand the Timesheets module.
MONITORING
about 2 months ago - at 06/13/2025 08:54AM
Update – A new version (v1.3.22-AC) is now rolling out that resolves the issues when logging time via the Tempo panel and restores functionality for the “W” shortcut to open the Log Time dialog.
IDENTIFIED
about 2 months ago - at 06/12/2025 09:10AM
The fix for Tempo panel is in version 1.3.21-AC of Timesheets plugin and it has currently rolled out to many of our customers. This fixes the issue with Tempo panel, and the Log time option in the Jira issue. We are currently looking into a problem with Trackers and the "w" shortcut to open the log time dialog.
IDENTIFIED
about 2 months ago - at 06/11/2025 09:29AM
We applied a secondary fix to the Tempo panel problem and it is currently being rolled out by Atlassian. We're continuing to monitor the situation.
IDENTIFIED
about 2 months ago - at 06/10/2025 10:44AM
The issue has been identified. An update to the Tempo panel is being rolled out by Atlassian and the problem should resolve once the rollout is complete.
INVESTIGATING
about 2 months ago - at 06/10/2025 10:43AM
We have reports from customers that are missing the Tempo panel on the Jira issue view. We are investigating the issue.
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